Innovative and hybrid (AI+human) solution for best-in-class customer service
Alcméon is the most advanced tool on social messaging for leading brands. The startup combines artificial intelligence, supervised chatbots and human touch to help community managers and contact center teams meet the challenge of the exploding number of consumer requests on social media and instant messaging (Facebook, Messenger, Twitter, Instagram, WeChat etc.). Alcméon is a SaaS tool, easy to roll out and fully integrable in an existing technical infrastructure.
#SOCIAL NETWORKS #MESSAGING #CUSTOMER CARE & EXPERIENCE
#AI #CHATBOTS #AUGMENTED ADVISORS