4342
Hyper-personalization, promotions & loyalty to boost customer engagement
#customerexperience #loyalty #omnichannel #data #interroperability
www.maxxing.com
YEAR OF CREATION 2018
FOUNDERS Gauthier Durand Delbecque Alexis Macrelle
NUMBER OF EMPLOYEES 30
HEADQUARTERED Lille, France
GEOGRAPHICAL COVERAGE Africa, America(s), Asia, Europe, Middle East, Oceania
FUNDING 1 000 000
INVESTORS Wynd Devoteam TechLife Management
WHAT'S THE SITUATION?
As omnichannel has become the standard for consumer behaviour, coherence and homogeneity in the customer experience are a must for brands.
HOW THEY CAN HELP
Maxxing's real-time omnichannel SaaS platform allows to personalize the customer experience based on transactional and emotional behaviours. Brands can collect data from all their customer touchpoints & engage them more successfully.
USE CASE
Sephora uses Maxxing to improve consumer interactions with the brand, whether instore, on the web or on social media. Beauty advisors can better interact with their customers and apply accurate commercial and loyalty offers at each step of their journey.
www.maxxing.com
Dani Soubra / Sales Director dsoubra@maxxing.com +33 3 20 14 66 60
Annette Pasko apasko@maxxing.com
Microsoft Azure Global
CLAIMED KPIsTARGETED BRANCHE(S)
DATA COLLECTION & HOSTING
TECHNICAL SPECIFICATIONS
Wines & Spirits Fashion & Leather Goods Watches & Jewelry Selective Retailing Perfumes & Cosmetics Other activities (Hospitality,
Press & Media, etc.)
Reach more than 80% of turnover through loyal consumers
Increase turnover and engagement rate by providing accurate information to client advisors
>10% incremental revenue by hyper-personalization
Full API integration Full data availibility
via Webhook Native Salesforce
integration
CLIENTS
Al Tayer But Carrefour
Clos 19 Groupe Barrière La Redoute
CO NT
AC T(
S)
Marjane Picard Salsa Jean's
Sephora Stockmann Total