4342

Hyper-personalization, promotions & loyalty to boost customer engagement

#customerexperience #loyalty #omnichannel #data #interroperability

www.maxxing.com

YEAR OF CREATION 2018

FOUNDERS Gauthier Durand Delbecque Alexis Macrelle

NUMBER OF EMPLOYEES 30

HEADQUARTERED Lille, France

GEOGRAPHICAL COVERAGE Africa, America(s), Asia, Europe, Middle East, Oceania

FUNDING 1 000 000

INVESTORS Wynd Devoteam TechLife Management

WHAT'S THE SITUATION?

As omnichannel has become the standard for consumer behaviour, coherence and homogeneity in the customer experience are a must for brands.

HOW THEY CAN HELP

Maxxing's real-time omnichannel SaaS platform allows to personalize the customer experience based on transactional and emotional behaviours. Brands can collect data from all their customer touchpoints & engage them more successfully.

USE CASE

Sephora uses Maxxing to improve consumer interactions with the brand, whether instore, on the web or on social media. Beauty advisors can better interact with their customers and apply accurate commercial and loyalty offers at each step of their journey.

www.maxxing.com

Dani Soubra / Sales Director dsoubra@maxxing.com +33 3 20 14 66 60

Annette Pasko apasko@maxxing.com

Microsoft Azure Global

CLAIMED KPIsTARGETED BRANCHE(S)

DATA COLLECTION & HOSTING

TECHNICAL SPECIFICATIONS

Wines & Spirits Fashion & Leather Goods Watches & Jewelry Selective Retailing Perfumes & Cosmetics Other activities (Hospitality,

Press & Media, etc.)

Reach more than 80% of turnover through loyal consumers

Increase turnover and engagement rate by providing accurate information to client advisors

>10% incremental revenue by hyper-personalization

Full API integration Full data availibility

via Webhook Native Salesforce

integration

CLIENTS

Al Tayer But Carrefour

Clos 19 Groupe Barrière La Redoute

CO NT

AC T(

S)

Marjane Picard Salsa Jean's

Sephora Stockmann Total